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Thom Brouwer Photography

Do you have questions? Feel free to ask them via the contact form! You can find the FAQ at the bottom of this page.Post addressDokstraat 214331HK MiddelburgNederland 31 6 18 63 84 27info@thombrouwer.nlKvK 78110459

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Frequently Asked Questions (FAQ)


Do you have questions about my services or products? You may find the answer here. Has your question not been answered yet? Complete the shipping form or email me at info@thombrouwer.nl
  • Which size should I choose for my order?

    Before placing an order, it is smart to take a good look at where you want to hang the work. This is different for every room, but you can follow a number of basic rules.

  • Which material should I choose for my print?

    That is a very personal choice. Do you like modern (Aluminum Dibond), or more classic (framed)? Are you going for homely (canvas) or museum quality (Gallery print)? You also have the budget to consider.

  • I would like to have a photo printed on a different material, is this possible?

    In addition to the standard products that I offer, there are also various other materials available outside the webshop. For example: outdoor canvas, adhesive posters, wallpaper, framed photos and more! See also the 'All about your print' page for more information.

  • The size I need is not among the standard options, what now?

    In addition to the standard options, I can supply almost any size up to a maximum of 233cm. If you want a different size, no matter how big or small, please contact me to discuss your wishes and options!

  • Does the final print also include your logo?

    Certainly not! Your print is made in the best quality and in the highest possible resolution, without a logo.

  • Can I obtain a high-resolution digital photo file?

    It is possible to purchase digital photo files for specific purposes. Also remember that I put a lot of time, energy and expense into my photography. Please contact me to express your wishes.

  • I have a specific wish for a photography assignment. Can you send me a quote?

    Try to express and send your wishes as extensively as possible, then I can prepare a quote for you that takes into account, for example, the hours and number of photos or products. This quotation is of course without obligation.

  • What are the shipping costs?

    All my prints are shipped to you for free within the Benelux!

  • How will my order be delivered?

    As soon as you place an order, I will get started. I have all works printed on high-quality material at a regular printer. Shipping is provided by DHL or DPD, depending on the package. The average shipping time is 8-10 business days.

  • Can I return my order?

    You can return calendars without giving a reason within 14 days (provided they are in their original condition and undamaged), the purchase costs will be refunded. Return costs are at your own expense. Please contact us in advance so that we can arrange this.

  • What should I do if my product is damaged or I am not satisfied with the end result?

    I do everything I can to keep the quality of my products and services at the highest level. If an order arrives to you damaged or if you are not satisfied with the end result, you can contact me by e-mail: info@thombrouwer.nl. Email me your order number and two photos of the damage or defect. With this information I can quickly process your request and contact you to offer an optimal solution.

  • What payment methods do you accept?

    Orders from the webshop can be paid easily and quickly via iDeal and PayPal. Both are free and secure payment methods.

  • Can I get a discount for larger orders?

    If you order more than 5 prints, I can offer you a customized price. Please contact me so that we can discuss the possibilities.

  • I don't see any VAT listed, how is this possible?

    My company and I fall under the new Small Business Scheme (KOR). This means that I am exempt from VAT reporting, and therefore that you cannot reclaim VAT on my products from the tax authorities.

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